Transforming Operations with End-to-End Contract Lifecycle Automation
How National Bank of Oman is pioneering a new approach to contract management, replacing fragmented workflows with an intelligent, automated system.
Key Results
Digitized Workflow
Accuracy on Arabic & English Contract Extraction
Faster Turnaround
Manual and Fragmented Contract Management
Contract management processes were handled manually across multiple systems, leading to operational inefficiencies and increased risk exposure. Contract requests and reviews were conducted through fragmented channels, limiting standardization, reducing transparency, and causing delays in turnaround times and approval tracking.
Executed contracts were stored across disparate locations rather than a unified repository, complicating retrieval and lifecycle management. This issue was intensified by a large volume of legacy contracts in both English and Arabic, including scanned or non-searchable documents. As a result, visibility into contractual obligations, key terms, and risks remained limited, increasing the likelihood of compliance gaps, delays, and manual errors.
Intelligent Contract Automation
We delivered a comprehensive solution that automated the entire contract lifecycle, from intake to intelligent document processing.
Measurable Impact
Centralized and Searchable Data
All contract data from new and legacy agreements is now structured and centralized in a single repository. This eliminated data silos and created a single source of truth, enabling staff to find critical information instantly.
Proactive Management with Automated Alerts
The system provides the facility management team with powerful querying capabilities and sends automated alerts for key dates and milestones, such as contract renewals or expirations. This proactive approach mitigates risk and improves planning.
End-to-End Process Efficiency
By replacing fragmented, email-based workflows with a fully automated system, the bank significantly reduced contract cycle times and boosted productivity across both the legal and facility management departments.
instaSpace, a company founded by two young, highly capable Omani entrepreneurs. Ahmed & Aseel presented a solution that was genuinely cutting-edge, leveraging artificial intelligence in a practical and effective way.
What stood out most was their ability to quickly adapt and enhance the product in response to business requirements, something that reflects both technical depth and strong customer focus. The solution itself was impressively well thought out: highly applicable to our challenges, yet elegantly simple in design. Achieving that level of simplicity while addressing complex operational issues is no small feat, particularly when it comes to user experience and system flexibility.
Nasr Al Saleh
Senior Project Manager
National Bank of Oman
We had the opportunity to evaluate instaSpace's AI-powered extraction features across both Arabic and English contracts. The accuracy and speed of the data extraction impressed our team, handling bilingual documents with ease.
We also tested their approval workflows, which proved to be intuitive and well-designed for our operational needs. The team was highly responsive throughout our engagement, incorporating our feedback quickly and demonstrating a genuine commitment to understanding our requirements.
Based on our experience, I would recommend instaSpace to organizations looking to explore AI-driven contract management solutions.
Dhiyab Al Bulushi
Contract Manager
National Bank of Oman
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