Privacy Policy

Learn how we protect your privacy and handle your data

Effective Date: December 19, 2024

instaSpace ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

1. Information We Collect

1.1. Information You Provide to Us

Account Information: When you create an account, we collect personal information such as your name, email address, phone number, and payment details.
Customer Support: When you contact us, we may collect details about your inquiry and any related information you provide.

1.2. Information We Collect Automatically

Usage Data: Information about your interactions with the Service, such as IP address, browser type, pages viewed, and time spent on pages.
Device Information: Details about the device you use to access the Service, including device type, operating system, and browser settings.
Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to track activity and enhance your experience.

1.3. Information from Third Parties

We may receive information about you from third-party services, such as authentication providers or marketing partners, when you interact with them in connection with the Service.

2. How We Use Your Information

Provide and improve the Service.
Process transactions and send you related information.
Respond to your inquiries and provide customer support.
Personalize your experience on the Service.
Send marketing communications, where permitted by law.
Detect, prevent, and address technical issues and security breaches.
Comply with legal obligations.

3. How We Share Your Information

Service Providers: Third-party vendors that perform functions on our behalf, such as payment processing, analytics, or hosting services.
Affiliates: Entities under common ownership or control.
Legal Obligations: Authorities or organizations when required by law or to protect our rights and property.
Business Transfers: In connection with mergers, acquisitions, or sale of assets.
Consent: With your consent for other purposes not listed above.

4. Cookies and Tracking Technologies

We use cookies to improve your experience on our Service, analyze usage patterns, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect functionality.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside your jurisdiction. By using the Service, you consent to such transfers.

8. Children's Privacy

Our Service is not intended for users under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Effective Date."

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

instaSpace

Bait Salam, Oman

Email: contact@instaspace.ai